Ask ProPublica Illinois is a series the Illinois-based ProPublica site created last year to shed light on how journalism actually works. Joseph Lichterman from the Lenfest Insitute did this case study on it so others can follow suit.
Key quote? "We decided to ask people to then ask us what they wanted to know and things that they’re confused about when it comes to journalism as a whole and how we at ProPublica Illinois do our own work and think about our jobs."
Key takeaway? One tweet from a reader made engagement reporter Logan Jaffe realize that there might be an opportunity for ProPublica Illinois to find new ways to help readers understand journalistic processes and what goes into investigative reporting.