Assessing community information needs: a Twitter thread

Stephanie Murray, the director of the Center for Cooperative Media, started a Twitter thread asking for examples of how news organisations conduct information needs assessments to find out where their communities get their news, and what they might need and want to know.

Key takeaway? There are plenty of useful examples in the thread but look out in particular for the processes and templates used by El Tímpano in Oakland, and the Listening Post.

  • News Integrity Initiative
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